Reservations Expired
Your item reservations have expired.

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then they may no longer be available.

Refresh your internet browser if you wish to check stock levels & extend your reservation.
Contact Us
Here are a few ways to get in touch with Approved Food. Email is the preferred way to contact us as it allows one of our Customer Service staff to pickup your query at any time of day.

You will receive Order Updates, Account status changes, Bargain Alerts and other correspondence from the email address

Please add to your address book to ensure all correspondence arrives in your Inbox rather than your spam folder.

Answers to our most commonly asked Questions

Where is my order?

Order not as expected?

Your account

Find the latest status for your order inside.
Your Order History
If your order isn't as you expected or was damaged in transit then contact us as below. Make changes to your details, billing address, communication preferences and more inside My Account

Can I add items to my order?

What delivery options are available?

Best Before dates

Once your order is placed it's not possible to add any items at this time. It's something we're working on for the future. We can delivery to most places around UK & Europe from small orders to large palettes.
Find out more on our Delivery page.
Some of the goods sold may be past their Best Before date. Every product is listed for sale with the Best Before date clearly displayed. Find out more on our Best Before Dates page

IMPORTANT: Please provide your order number in all correspondence.

Customer Services All enquiries must be logged through our easy-to-use online customer service system, which provides our customer service team with vital information about your query.
Raise a Customer Service Ticket
Address: Approved Food Ltd.,
Parkway Close
South Yorkshire
S9 4WJ
Call us on 0114 359 9311

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While we aim to reply to all issues within 1 business day during busy periods this may take a little longer so please bare with us.
Our normal day is between the hours of 9am - 5pm Monday to Friday excluding Bank Holidays.